FAQ
FAQ
01
Before Your Visit
Is makeup okay before my appointment?
Yes, light makeup is fine. We recommend avoiding heavy makeup so we can assess your skin more clearly.
Should I avoid sun exposure before treatment?
Yes, strong sun exposure should be avoided when possible. Please use sunscreen before your visit if you expect to be outdoors.
Is there downtime?
There is usually no major downtime. Depending on the treatment and your skin, temporary redness, warmth, or bruising can occur.
What if I am using retinol?
If you are planning Dactor Peel, please stop retinol for one week before your visit. This helps avoid treating skin that is too sensitized.
02
Booking
How should I book?
Please book by Instagram DM or LINE. Phone booking is not available.
Can I also book through Hot Pepper Beauty?
Yes, you can. For detailed date coordination or longer-range availability, the booking page or Instagram DM is easier.
Are there any arrival time notes?
Please arrive on time for your appointment. Arriving slightly early is fine, but arriving much too early may be difficult to accommodate.
How long does one appointment take?
Usually about 2 to 2.5 hours. This includes consultation, changing, and final menu adjustment.
Can multiple people book together?
Simultaneous treatment is not available. Glows is operated by one practitioner, so we kindly ask guests to visit alone when possible.
03
Payment
What payment methods are available?
Major credit cards, electronic money, PayPay, and d-barai are accepted. If needed, you can confirm in advance by Instagram DM.
04
International Guests
Is English support available?
Yes, English support is available. Instagram DM or LINE is the easiest way to contact us in English.
Consultation
If the FAQ does not fully answer your case, you can still ask us directly by DM
If you want help choosing a treatment, adjusting your booking timing, or checking what works best before an event, please contact us by Instagram DM.